Refund policy

You have the right to cancel your order within 14 days of receiving your item and return it for a full refund. You must notify us within 14 days and send the item back within another 14 days in its original condition. Return shipping is paid by the customer. Refunds will be processed within 14 days of receiving the returned item.

To start a refund, you can contact us at footteecraze@outlook.com 

If your refund is accepted, we’ll send you a confirmation email with the details within 7 days.

You can always contact us for any refund question at footteecraze@outlook.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to request refund for the item you have, and once if the refund is accepted, make a separate purchase for the same item.